Ticketing Expert – Multi tenant Help Desk System
SaaS model of the Ticketing Expert helps Multi tenancy. Super admin of the system can login from a central area and may handle tenants. Tenant can subscribe to a plan arrange by the tremendous admin. During the order course of, he may select a subdomain he want to use, and the ticketing system will likely be obtainable on that sub area
for the tenant. But if the tenant want to use the system on his personal area, that may be finished too.
Then the tenant can login as admin from the area he select and may add employees, clients can enroll,
and the client can open tickets. tenant can arrange departments, email templates, IMAP and SMTP
and many others. Each tenant’s system will likely be impartial from others. We use one database per tenant.
Our plan system is versatile, you possibly can arrange day based mostly plans, month based mostly plans and many others.
Also you possibly can arrange costs in varied currencies. It’s lots versatile.
If you don’t want a SaaS model, and you’re simply on the lookout for a primary model,
You can order it from Here
Demo Details
Central Admin Login Details
https://tesaas.modulespanel.com/login
[email protected] / admin1234
Tenant login particulars
Tenant1
https://tenant1.tesaas.modulespanel.com/login
[email protected] / admin1234
Staff login
[email protected] / staff1234
User login
[email protected] / user1234
Another pattern tenant url is
https://tenant2.tesaas.modulespanel.com/
Same login particulars can be utilized for the tenant2 too.
In the tenant facet admin can handle staffs and customers. Multiple tenants can use the system, every tenant may have a novel sub area.
Central Admin Features
1) Gateway administration
2) Order administration
3) Invoice Management
4) Service Management
5) Tenant Management
Tenant Side Features
1. Department clever tickets
2. Private and Internal notes
3. Canned Responses
4. Import tickets from email utilizing IMAP
5. Staffs to division project
6. Email notification for ticket opening and ticket reply
7. Multi language help
8. Ticket Tags
8. Permissions
9. KB and FAQs
We help following gateways in the meanwhile.
1. Stripe
2. Paypal
3. Mollie
You can add any gateway you want to use
Customers can do email campaigning too utilizing the appliance. Customer can create email templates and schedule an email to the chosen customers.
For extra particulars, please test Ticketing Expert SaaS Document
v1.1.0 (7-Feb-2022) Email marketing campaign function Schedule an email to the chosen customers
v1.0.0 Initial Release
