Partenero is a buyer success software that allows you to monitor buyer well being, create motion plans, and execute playbooks.
Partenero provides you a 360º view of each buyer’s historical past, so you’ll be able to preserve tabs on all of your prospects from one platform.
Getting began is a breeze—simply add your contacts manually or import buyer knowledge out of your CRM or spreadsheet.
View the touchpoints, duties, surveys, and motion plans for every buyer without switching between instruments or browser tabs.
You can monitor the well being of your prospects utilizing well being scores and study how every rating is calculated.
Get a 360º view of a buyer’s info, together with touchpoints, duties, surveys, and motion plans.
Customers want various things at completely different factors within the buyer journey, which is why Partenero lets you map out your buyer journey and observe shopper progress.
Create the phases in your journey from scratch or use an present template to develop a journey that matches your inner processes.
You’ll be capable to view your complete buyer journey in Kanban or listing modes, and transfer the shopper alongside the journey with a easy drag-and-drop.
See your complete buyer journey at a look and drag-and-drop purchasers as they progress via every step.
Say goodbye to repeating handbook duties again and again. Partenero enables you to automate the method by making a playbook template for various repetitive duties.
You can add duties which are linked to success plans and playbooks, or create standalone duties that should be accomplished for a particular shopper.
That means you’ll be capable to clearly outline the objectives for every buyer and make enterprise administration extra sensible—all without breaking a sweat!
Create a playbook template with repeatable actions based mostly on every step of the shopper journey.
Best of all, you’ll be able to create net promoter rating (NPS), buyer satisfaction rating (CSAT), and customized surveys, in addition to handle responses in Partenero.
To enhance your response price, you’ll be able to even send your survey with a personalised email and comply with up with a particular thank-you message to prospects who full it.
Once your survey responses begin trickling in, you’ll get a survey report full with key metrics and insights that can assist you make knowledgeable enterprise selections.
Access a complete survey report with key metrics and insights to help your small business selections.
Using a ton of instruments to handle buyer success is as chaotic as consulting 15 completely different recipes to cook dinner one dinner. (“Tonight I’m roasting/grilling/frying chicken. Or salmon.”)
Luckily, Partenero enables you to preserve observe of your whole buyer knowledge in a single place, so you’ll be able to create motion plans to assist customers progress via the shopper journey.
Funnel extra prospects.
Get lifetime entry to Partenero right now!
