Chat is a communication platform that is integrated into the website, where customers can exchange messages, files, rate customer service. While Agents can transfer conversations, see analytical data with message history, and much more.
LiveCaller’s Web-Call feature can be done from any device that has a browser and a microphone. Customers are able to make a call directly from the webpage, technology is internet-based, thus making such calls for them is completely free! (Including for an international customer base).
The Co-browsing (screen share) feature makes it possible for the customer to share their screen for the website representative that can aid him or her on the web page navigation. Co-browsing has many use cases, but one of the most popular cases would be, helping customers in choosing the appropriate product on the page, adding it to cart, and checking out.
You can also access the Callback feature, which is for when customers visit the webpage during non-working hours, and allows them to leave their contact number along with the convenient date and time for them to be reached.
Get access to LiveCaller today!
TL;DR
Speak your customers language (Effectively communicate with your customers in the medium they prefer)
Web-call Web-chat Multichannel inbox (FB Messenger, Viber, Telegram)
Be where your customers are
Best for: Website owners looking to intelligently route customers to their dedicated contact
- AppSumo Offer
- Deal Terms
Lifetime access to LiveCaller- You must redeem your code within 60 days of purchase
- All future plan updates
- Please note: this deal is not stackable
- GDPR Compliant (Partner Verified)
- Only for new LiveCaller users who do not have existing accounts
- 60-day money back guarantee, no matter the reason
