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Discover Ticksify: The Ultimate Customer Support Software for Envato Authors

Ticksify stands out as one of the most efficient and budget-friendly customer support solutions, specifically designed for Envato authors. Say goodbye to costly SAAS services and hello to a platform that caters to the unique needs of creators like you. Regardless of the scale of your operation, Ticksify promises a top-notch management experience.

This platform is trusted by The4 – Power Elite Authors on Envato and has built a robust reputation by providing comprehensive support to over 30,000 active users. Its adaptability ensures it can handle high volumes without sacrificing performance or speed.

Built using cutting-edge technologies like Laravel, Livewire, and Tailwind CSS, Ticksify is designed for easy scalability as your client base grows—offering seamless operations. Compared to heavyweight competitors like Zendesk or Freshdesk, Ticksify offers an enticingly affordable and open-source client support solution, attracting many small businesses. Don’t miss our demonstration below:

Technological Foundation

Laravel 10
Livewire
Alpine.js
Tailwind CSS

Unique Features That Set Ticksify Apart

Here are some standout features that make Ticksify a top choice:

A Seamlessly Integrated System: Create smooth experiences for both customers and support staff through a robust integration with the full-fledged Envato API.
Knowledge Base to Reduce Manual Efforts: Ticksify offers a vast library of informative articles and FAQs that not only eases the workload on your support team but also enhances user experience.
An Intelligent Ticketing System: Efficiently manage and prioritize customer inquiries with an innovative ticketing system, designed to empower you in client satisfaction.
Unified Customer and Admin Portals: Build effective communication channels that ensure quick access to relevant tools through dedicated portal systems.

Check Out Our Live Demonstration

Note: The default state will refresh after one hour. You can log in as an agent or client using the following links:

Admin Login: here. Email: [email protected], Password: demo12345.

Recent Software Updates and Releases

Stay tuned for exciting updates! Here are some of the latest features:

Version 12.8: Added detailed time tracking within ticket fields for accurate management.
Version 13.1: Introduced custom fields to gather specific information tailored to your needs.
Version 13.2: Minor bug fixes and patches to enhance performance.