Trying to get a customer support query answered can really feel loads like utilizing self-checkout on the grocery retailer: far more complicated than mandatory. (“What ‘unexpected item’?! Stop beeping!”)
Untimely or inadequate customer support is irritating and has the potential to drive nice leads away.
What in case your self-use customer support was just a bit smarter? Turns out it may be.
Do automated service proper with Botsify.
Botsify is an omnichannel chatbot designed to automate customer support and enhance responsiveness for higher retention.
Welcome to Botsify, the AI chatbot answer that makes customer support manner simpler.
This fully-customizable digital assistant helps you deal with omnichannel user inquiries and may even be extra lovable than WALL-E.
From questions on merchandise to dealing with buyer connections, you may automate all assist and FAQs.
If bettering leads, retention, and relationships are on your small business’ bucket listing, Botsify is the app for you.
Build out multi-step conversational chat flows in your bot full with alternate replies.
Botsify’s AI chatbot can provide customer support through Facebook messenger, WhatsApp, Telegram, SMS, Slack, and web sites.
WordPress, WooCommerce and Shopify websites and shops may also leverage the facility of Botsify’s chatbots with plugin and API integration.
It detects when choose key phrases are used to set off particular responses with non-compulsory alternates to provide prospects the solutions they want.
Like a State Farm Good Neighbor, Botsify is there to take prospects to exterior web hyperlinks or set off one other chat flow when further assist is required.
Conversational kinds gather primary user data for analytical functions.
The app’s “stories,” or pure reply flows, are replies pushed by real human responses. (Small speak concerning the climate not included.)
Use conversations to gather user information,reminiscent of emails, contacts, gender, location, and extra for future focusing on and analytics.
Botsify helps you and the chatbot study key audiences and their FAQs concurrently—win-win.
Send photos and multimedia to your customers or immediate an motion!
The chatbot can send multimedia responses to meet any customer support problem—just like the judges on RuPaul’s Drag Race, we will’t assist however ask, “What can’t she do?”
Botsify’s easy-to-use interface for conversational kinds additionally gives the chance to enhance gross sales through call-to-action performance.
Got deserted carts? Automate email follow-ups to deliver prospects again without sending lots of of particular person messages.
Train your chatbot for higher conversations subsequent time utilizing unknown questions and phrases.
Having the flexibility to speak to customers in real-time is a should—whether or not that’s day, evening, or that bizarre time round 2 p.m. while you actually need to nap throughout the work day.
Botsify can counsel merchandise or fetch information from the CRM at hyper-fast speeds.
For these more durable inquiries, prospects might be immediately related to service reps whereas untrained questions are despatched to the coaching queue.
The bot’s studying logs will let you prepare the AI on unanswered chat flows, which means this chatbot has a B.S. in Communications—and no BS communication.
See on-going chats and speak to your customers stay to supply extra human assist.
As your small business grows, the wants of your prospects can have you ever feeling just like the dad and mom in Jon and Kate Plus 8.
Let Botsify do the exhausting be just right for you and assist enhance firm reliability and responsiveness. (Maybe Botsify’s AI even wrote this. Haha, simply kidding…until?)
With superior NLP expertise, dealing with inquiries in a quick and down-to-earth method has by no means been simpler.
Get lifetime entry to Botsify right now!
- Plans and Features
- Deal Terms
Lifetime entry to Botsify Professional Plan- You should redeem your code(s) inside 60 days of buy
- All future Professional Plan updates
- Stack as much as 10 codes
- GDPR compliant
- Only for brand new Botsify customers who shouldn’t have present accounts
- Optional add-on: WhatsApp enterprise automation at value – $2,000 per yr
- Optional add-on: managed service at value – $149 per 30 days
- 60-day money-back assure, regardless of the rationale
- Features Included in All Plans
- Unlimited chatbots
- Biweekly reporting
- Message scheduling
- All platforms (SMS and WhatsApp at prices)
- Unlimited variety of tales
- Unlimited energetic chatbots
- Unlimited SMS chatbots (expenses shall be utilized to Twillio account)
- Unlimited conversations, kinds, and media
- Integrations: Zapier, RSS feed, JSON API, and extra
