Froged is a buyer success and help platform that lets you have interaction meaningfully with prospects based mostly on their particular actions.
No two prospects are alike. With Froged, you may have interaction with prospects via their distinctive variations.
Froged enables you to create dynamic segmented lists based mostly on particular actions that leads and prospects take in your platform or web site.
Once you’ve recognized key behaviors — comparable to filling out a kind or beginning a trial in your product — you may then group customers into dynamic segments by utilizing tags.
Then, use the segments you’ve created to ship strategic content material to focused audiences and enhance buyer interactivity.
Strategically section your viewers based mostly on particular on-line behaviors.
There’s nothing worse than going to a web site to purchase one thing and never having the ability to discover solutions to your questions.
With Froged, you may present help to your leads and prospects proper the place they’re, after they want it most.
The help widget makes it simple for customer support reps to see who the shopper is and what actions they’ve taken.
That manner, they’ll present higher service based mostly on every consumer’s distinctive journey (namaste).
Support brokers can chat with prospects dwell, give timeline updates, and connect articles from the corporate’s information base to offer a greater consumer expertise.
When help brokers aren’t accessible, Froged makes it simple so that you can gather a consumer’s email tackle to comply with up later.
Chat with guests dwell and supply individualized help based mostly on distinctive buyer actions.
Plus, due to auto messages, you may ship tailor-made communications to leads and prospects.
Auto messages allow you to ship custom-made in-app or web site notifications to your segmented audiences.
Choose the notification format that the majority appeals to your segmented viewers, and ship a message that can encourage customers to have interaction or convert.
You can ship messages tailor-made to completely different touchdown pages or set off distinctive messages based mostly on actions that the consumer takes.
The better part is that prospects and leads can work together with the notifications just by beginning a chat dialog or queuing up an email.
Create automated in-app notifications to take care of buyer curiosity and interactivity.
Email is a good way to speak along with your leads, however at the moment’s customers crave personalised email content material.
Froged livens up stale email campaigns via fast and simple email designs and personalizations – like including your recipient’s first identify. (No extra “Hello Sir or Madam…”)
Use the segments you’ve created in Froged to verify every contact receives the most effective email content material for them, thus maximizing click-through charges.
You’ll be capable to enhance email marketing campaign efficiency whereas monitoring opens, clicks, and unsubscribes.
Develop personalised email campaigns to ship the most effective content material to every buyer section.
Froged joins consumers on each step of their journey by sending computerized messages based mostly on client habits.
Specific buyer actions, comparable to finishing a trial or visiting the pricing web page, will set off focused email messages immediately.
You’ll obtain insights on the success of those event-based email campaigns and get the inside track on information like open, clickthrough, and unsubscribe charges.
Send event-based emails triggered by particular buyer actions.
Sending generic communications to your prospects is like giving an Amazon present card as a gift — it does the job, however barely.
With Froged, you’ll be capable to serve the distinctive wants of your prospects with custom-made email campaigns, a phenomenal built-in information base, dwell chats, and notification messages.
So what are you ready for? Hop to it!
Get entry to Froged at the moment!
P.S. Learn methods to use Froged like a professional by catching our coaching webinar replay right here: Webinar Replay!
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