Gyde is a platform for building a multilingual, in-app knowledge base to educate users, boost retention, and reduce support tickets.
Gyde is the ultimate solution for building in-app knowledge bases that help users resolve issues and learn how to use features, without any coding required.
With Gyde, you can easily arrange help articles into categories, making it simpler for users to find what they need. Additionally, you can integrate with Zapier and Pabbly Connect to trigger workflows for new feedback you receive on help articles.
Getting started with Gyde is a breeze. All you have to do is copy and paste the JavaScript snippet to connect Gyde with your application. With Gyde, you can provide your users with the support they need to achieve success and reduce churn rates. Try Gyde now and see the difference it can make for your business!
Give users access to a help center that’s fully integrated with your app.
Gyde is the perfect tool for creating and managing your in-app knowledge base. With Gyde, you can easily import help articles from popular platforms like Intercom, Zendesk, Freshdesk, and Confluence, so you don’t have to start from scratch.
But if you do want to create a brand new article, Gyde’s Medium-style editor makes it a breeze. It’s user-friendly and intuitive, so you can add hyperlinks, bullet points, social media RSS feeds, and video-based tutorials to your support docs with ease.
What’s more, Gyde lets you create contextual content that only shows up when users are on a particular page or have specific roles, making it easy to provide targeted support. With Gyde, you have all the tools you need to create a comprehensive and effective knowledge base for your users. Try Gyde now and see how it can revolutionize your support documentation.
Create content that only shows up for users on a particular page or with specific roles.
Do you have a diverse audience from all over the world? Then you need Gyde. With Gyde, you can easily translate your help articles into any supported language, helping your users find the support they need in their native tongue.
No more struggling with Google Translate or hiring expensive translators! Gyde takes care of it all, making it easy for your users to feel confident when using your product.
Gyde’s automatic translation feature is a game-changer that saves you time and resources while ensuring that your knowledge base is accessible to a wider audience. Plus, it shows your users that you truly care about their needs and want to provide excellent support, no matter where they are in the world.
So why wait? Join the revolution of businesses providing exceptional support to a global audience with Gyde. Try it out now and watch your user satisfaction rates soar!
Automatically translate your help content into any supported language.
Gyde doesn’t just help you create a knowledge base, it also provides valuable insights into your user behavior. With Gyde, you can access analytics on your users’ behavior, such as their most-viewed articles, the features they use, and where they get stuck.
By analyzing this data, you can anticipate your users’ exact needs and offer immediate solutions from the moment they onboard. This not only improves user experience but also reduces support tickets and increases customer satisfaction.
Gyde also keeps tabs on monthly active users, allowing you to compare this data against your other tracking tools and gain a deeper understanding of user engagement with your product.
In short, Gyde empowers you with the knowledge you need to create an exceptional user experience and drive business success. So why wait? Try Gyde today and take your knowledge base to the next level!
See how users are interacting with your help articles over time.
Are you tired of manually responding to every support issue and struggling to help your users understand your product? Say goodbye to that frustration with Gyde. With Gyde, you can easily build an in-app knowledge base filled with relevant help articles that can be auto-translated into dozens of languages.
No more struggling to communicate with users who speak different languages or spending hours crafting individual responses to each support issue. Gyde empowers your users to find the support they need on their own, reducing support tickets and increasing customer satisfaction.
Plus, with Gyde’s automatic translation feature, you can provide help articles in multiple languages, making it easy for users all over the world to understand and use your product.
So why wait? Take the hassle out of support and empower your users with Gyde. Try it out now and see the difference it can make for your business!
