PinChat is a enterprise messenger with built-in buyer engagement options that allows you to chat and share surveys by way of link or QR code.
With PinChat, you may chat immediately along with your clients by way of a link or QR code—no further apps wanted.
Put your PinChat link or QR code on any on-line or offline buyer touchpoint like social media, flyers, and enterprise playing cards.
You’ll obtain instantaneous notifications whenever you get a brand new message on the PinChat app.
Plus, you may handle all of your buyer messages on one dashboard, so no query or concern will ever slip below the radar once more.
Chat with clients immediately by offering the PinChat link or QR code.
You can simply construct your individual chatbot utilizing PinChat’s chatbot builder, giving shoppers the possibility to immediately begin a dialog proper in your web site.
Use the chatbot to deal with buyer questions and issues and information them to the solutions they want, all whereas letting your customer support crew give attention to pressing issues.
You’ll additionally be capable of take over the chat at any time when clients want instantaneous help by switching from a chatbot to an actual individual within the chatroom.
Power up your chat widget with a chatbot that may assist clients whenever you’re not there.
PinChat additionally allows you to create sub-accounts to your customer support crew members.
You can add a number of sub-accounts to a single chat link, in order that completely different crew members can work concurrently and reply to messages on the similar time.
Group associated chatrooms collectively into folders with a single drag and drop, and use coloured tags to spotlight every chatroom’s key factors that can assist you keep organized.
Stay organized with coloured tags and retailer associated chatrooms in folders.
Get suggestions out of your shoppers with an in-chat survey, so you may shortly scan buyer sentiment.
PinChat helps you retain observe of all of your leads by robotically including anybody you chat with to your consumer listing.
Best of all, the device will robotically sync and replace buyer information shared in a chatroom to your consumer listing.
Keep observe of your shoppers by robotically syncing info from chats to your consumer listing.
Engaging along with your shoppers shouldn’t really feel such as you’re performing a one-person magic present and manning the ticket sales space on the similar time. (“Looks like it’s the perfect time to disappear.”)
PinChat makes it a cinch to have interaction along with your clients immediately and arrange chat conversations, so your complete customer support crew can collaborate higher.
Get to know your clients with chatbots.
Get lifetime entry to PinChat at the moment!
