Ticksy helps you create a custom-branded, digital assist desk and data base to develop your buyer help.
Ticksy helps you to create a multilingual, web-based assist desk that’s a breeze for each your clients and help staff to make use of.
Define {custom} fields in your ticket submission web page to make sure brokers get the data they want, with choices for textual content fields and field choices.
You may even arrange canned responses for often requested questions, so your brokers are in a position to give attention to extra sophisticated tickets.
Build a web-based assist desk and attain clients wherever with multilingual help.
Integrate with Envato, Themely, Freemius, and Easy Digital Downloads to robotically confirm buyer licensing earlier than submitting new tickets.
That method your paying clients will robotically achieve entry to your password-protected help portal.
Ticksy can also be outfitted with a useful exterior verification instrument, so you may verify purchases on totally different platforms.
Powerful integrations help you confirm a user’s license earlier than they’ll submit a ticket.
Ticksy helps you to construct a data base that clients can use to search out solutions for frequent questions—which suggests much less work in your help staff.
You can create limitless articles that cowl all the pieces about what you are promoting, and manage them into classes or subcategories for simple navigation.
And for the reason that platform helps public tickets, you even have the choice to let clients crowdsource options.
Let your clients resolve their very own points with a data base for FAQs.
Thanks to Ticksy’s absolutely customizable platform, your assist desk system can grow to be a seamless extension of what you are promoting.
Tailor visible parts like web page colours, banner pictures, and logos to match the feel and appear of your branding.
You may even add welcome messages or necessary notices to seize customers’ consideration from the get-go.
Design a completely custom-made help portal that matches your model’s feel and appear.
Setting up a help portal shouldn’t take longer than constructing a LEGO mannequin of the Empire State Building. (“Maybe we rethink submitting tickets and just send out instruction manuals?”)
With Ticksy’s no-code platform, you solely get the instruments it’s good to construct a user-friendly assist desk and data base for what you are promoting.
Support your customers in your phrases.
Get lifetime entry to Ticksy as we speak!
