Understanding the Process
How does YourCharlie Work?
⬇️ Begin by importing your customers’ information either manually or through CSV files.
📝 Personalize your requests with up to 5 questions and an introductory video.
💌 Select and modify a template message to encourage your customers to share testimonials. This can be sent via Gmail, mail, or WhatsApp.
🎥 Customers can respond through a video from their mobile device or computer, answering each question individually.
⚡ You can then automatically retrieve the edited videos in both square and vertical formats and instantly showcase them on your website using YourCharlie’s widget.
YourCharlie’s Customer Management
With YourCharlie’s customer directory, you have the ability to import customer details using CSV files, send testimonial requests, track progress, or express appreciation to your customers. It provides a comprehensive dashboard for all your video testimonials.
You’re able to formulate up to 5 questions per testimonial and record a persuasive video message that encourages customers to participate.
You also have access to pre-written invitation templates that you can use as-is or customize as needed. You can follow up with those who haven’t responded yet, or thank those who have already provided their testimonials.
Recording Customer Testimonials
No additional application installation is necessary for this process. Anyone can effortlessly record themselves via their smartphone or computer browser.
Your clients step-by-step record their responses in video format for each question asked. The entire experience is designed with user-friendliness in mind.
Automated Video Editing & Displaying on Your Website
YourCharlie automatically edits your video testimonials into two formats: square and vertical. It’s super easy to download and post them on social media platforms.
With YourCharlie, you can effortlessly showcase your video testimonials on your website using our trust video widget, which updates automatically with your latest testimonials.
Affordable Rates
YourCharlie operates without a subscription and is non-binding. You only pay for the videos you choose to use, making it an excellent option for businesses of all sizes.
Inviting customers costs you nothing. Even if they decline to provide a testimonial, you don’t lose any money!
Dedicated Customer Support
YourCharlie provides personalized customer support to ensure you maximize the potential of your video testimonials. Whether you need assistance resolving issues or have questions about the process, we’re here to help.
YourCharlie is a comprehensive platform that allows you to invite customers, collect their videos, and display testimonials in one place.
Get started with YourCharlie today!
Implementing this service into your business can streamline customer feedback collection while enhancing brand credibility through authentic video testimonials.
✅ Pros of Using YourCharlie:
1. 🟢 Streamlined Process: From customer invitation to testimonial display, everything is handled in one place.
2. 🟢 User-Friendly: No need for additional apps; users can record directly from their phone or computer browser.
3. 🟢 Cost-Effective: Only pay for what you use; inviting customers costs nothing.
4. 🟢 Customizable: Personalize testimonial requests with up to 5 questions and an introductory video.
5. 🟢 Dedicated Support: Benefit from personalized customer support for any issues or inquiries.
Start utilizing the power of genuine client feedback with YourCharlie today!
