Making your clients completely satisfied is on the core of what you are promoting—it doesn’t matter what services or products you’re promoting.
But buyer suggestions may be sporadic, and in contrast to Karen from Mean Girls, you possibly can’t precisely learn minds. (“It’s like I have ESPN or something!”)
You wish to take the guesswork out of figuring out whether or not or not your clients are glad with a easy option to gather responses.
Meet Zonka Feedback.
Zonka Feedback is a multichannel buyer suggestions and survey platform that helps you gather, measure, and analyze buyer satisfaction.
With Zonka Feedback, you’re supercharging the way in which you gather suggestions from clients and workers.
Create partaking surveys that may be totally custom-made to match your branding and get suggestions on the spot with multichannel survey distribution.
With out-of-the-box reporting and a collaborative platform, you possibly can simply measure outcomes and share them along with your crew.
Create lovely, customized surveys that enable you to seize buyer suggestions extra successfully.
Zonka Feedback helps you to create lovely interactive surveys and suggestions kinds for what you are promoting.
Customize your survey themes to match what you are promoting’s branding with colours, background pictures, logos, and extra!
You can select from over 40 survey questions, together with remark packing containers, Likert scales, and score scales to seek out out what your clients actually assume. (“10/10, but want to see more of the owner’s dog.”)
Plus, the multilingual surveys and survey logic choices allow you to create intuitive surveys to seize much more responses.
Choose from all kinds of survey sorts and templates to get the client suggestions you want.
Reaching your buyer on the proper level within the gross sales funnel is vital in getting nice suggestions and creating a greater user expertise.
But typically making an attempt to achieve your buyer on the proper time looks like a recreation of Where within the World is Carmen Sandiego? (“How hard could it be? Look at her giant hat!”)
Zonka Feedback’s multichannel platform makes it simple, with on-premise suggestions choices, email, SMS, embedded surveys, and extra.
You can gather suggestions on-site with touchscreen gadgets and even print QR codes on receipts and packaging to streamline the survey expertise.
View suggestions in real-time and assign duties to your crew with the collaborative response inbox.
Sifting by a bunch of survey responses can really feel like looking for the one Wonka bar with a Golden Ticket. (“Oh, now Grandpa Joe can get out of bed?”)
Zonka Feedback provides you a collaborative, real-time response inbox for all of your surveys to make suggestions far more manageable.
Filter your survey responses, tag particular submissions, add notes, and assign duties to your crew.
With real-time, intuitive AI-driven reporting, you will get a breakdown of all of your responses, scores, and feedback to monitor how developments change over time.
Get insights and in-depth evaluation with intuitive graphs for all survey responses and CX metrics.
Zonka Feedback helps you to hook up with the instruments you’re keen on, so you will get probably the most out of your time and create workflows that truly give you the results you want! (No extra cursing on the display… )
Easily automate workflows utilizing out-of-the-box integrations with Zapier, APIs, webhooks and extra.
You may even create automations for sending surveys to customers, including tickets to helpdesks, and syncing responses to your favourite platforms, so all the pieces works collectively easily.
Connect Zonka Feedback to your favourite instruments to shortly create workflows and automations.
Everyone desires completely satisfied clients, but it surely’s not all the time simple to gather and analyze suggestions. (Plus, bribing clients doesn’t sit effectively along with your accounting division.)
Stop utilizing survey ways that don’t work and require a ton of handbook labor to execute.
Zonka Feedback makes gathering suggestions a breeze, so precisely methods to grow to be even higher.
Get lifetime entry to Zonka Feedback immediately!
- Plans and Features
- Deal Terms
Lifetime entry to Zonka Feedback Professional Plan- No codes, no stacking—simply select the plan that is best for you
- You should activate your license inside 60 days of buy
- All future Professional Plan updates
- Ability to improve/downgrade between 5 license tiers
- GDPR compliant
- Only for brand spanking new Zonka Feedback customers who do not need present accounts
- Optional add-on: $100/mo for two,500 extra SMS credit
- Optional add-on: $150/mo for 50,000 extra email sends/mo
- 60-day money-back assure, regardless of the explanation
- Features Included in All Plans
- Unlimited web sites
- 4 offline machine licenses
- User roles and permissions
- Standard and dynamic contact lists
- Standard and customized contact attributes
